Walter’s Mercedes-Benz of Riverside Awards
The first thing you’ll notice when you visit Walter’s Mercedes-Benz of Riverside is the exceptional service offered to you in our pristine facilities in Riverside. Our staff, comprised of experts dedicated to your satisfaction, listen to your concerns, questions, and needs and do what we can to ensure you have a great shopping experience. This practice has been recognized multiple times! Simply take a look our recent accolades:
Award-Winning Customer Service
DealerRater Dealer of the Year
#1 Rated Mercedes-Benz Dealer in California
For the fifth year in a row, DealerRater.com has given us the distinct honor of being the top rated Mercedes-Benz dealership in California, and two years in a row as the highest rated dealer in the United States. Thanks to continuing reviews from satisfied customers, we’ve maintained a great average score that stands out among our fellow dealerships. When you’re looking for a dealership for your next luxury vehicle, make sure you’re getting the best service you can find! Check out our Mercedes-Benz of Riverside DealerRater page to read the reviews on the level of service we provide
Edmunds Five Star Dealer
Edmunds Five Star Dealer 2020
If anyone knows how to identify a quality dealership, it’s Edmunds. This site is dedicated to providing people with the information they need to be well-informed consumers, and that includes learning more about prospective dealerships. When they have five stars on 20 reviews or more, in addition to being part of the Edmunds Dealer Program and keeping up a 4.5-star average over the past two years, only then can a dealership secure this prestigious title. Walter’s Mercedes-Benz of Riverside was awarded this honor in 2017, 2018 and again in 2019.
CarGurus Top Rated Dealer
CarGurus Top Rated Dealer 2018 – 2020
This awarded is presented to a select group of car dealerships that have received the highest average ratings from shoppers who have submitted dealership reviews on the CarGurus platform. CarGurus uses shoppers’ dealership ratings as well as comprehensive valuation analytics to help shoppers search their local marketplace and find great car deals from top-rated dealers. Walter’s Mercedes-Benz of Riverside is honored to be awarded this in 2018.
Mercedes-Benz Best of the Best Award
2018 Mercedes-Benz Best of the Best Dealer Recognition Award
Awarded annually, the Best of the Best program honors top-performing Mercedes-Benz dealerships for demonstrating excellence in all areas of business including sales, service and parts, operations, and customer experience.
The Best of the Best Dealer Recognition Award is reserved for the top 22 percent of dealerships in the Mercedes-Benz USA network, which means that only around one out of every five Mercedes-Benz dealerships is honored with this distinguished award. A lot goes into determining whether a dealership qualifies for this award, including important areas like:
- Customer satisfaction
- New vehicle sales
- Certified Pre-Owned sales
- Proven leadership and management
- Quality of service and parts departments