Liliana is wonderful person and very cooperative. Very happy with her service

I am leasing a C 63. The brakes have squeaked since the day I received delivery on the car. The sensors suck we are in California where you can’t go 2 feet without there being a crack or a pothole and the sensors go off like you’re about to get in head on collision. It’s quite annoying, but I guess you get used to it. And good luck asking for help on any of these things, it ain’t happening.

I honestly can’t say enough good things about my experience with Christian! From the moment I walked in, he was friendly, professional, knowledgeable, and genuinely cared about helping me find the right vehicle. He made the entire process easy and stress-free without ever making me feel pressured. Christian went above and beyond to answer all my questions, explain everything clearly, and make sure I was comfortable with every part of the deal. You can tell he takes pride in what he does and actually cares about his customers—not just making a sale. If you’re looking for a ... Read More

Full review text opened.

DealerRater - Oct 8, 2026

I honestly can’t say enough good things about my experience with Christian! From the moment I walked in, he was friendly, professional, knowledgeable, and genuinely cared about helping me find the right vehicle. He made the entire process easy and stress-free without ever making me feel pressured. Christian went above and beyond to answer all my questions, explain everything clearly, and make sure I was comfortable with every part of the deal. You can tell he takes pride in what he does and actually cares about his customers—not just making a sale. If you’re looking for a great car-buying experience, ask for Christian! I would absolutely recommend him to friends, family, and anyone looking for a vehicle. He’s the kind of salesperson that makes you want to come back when it’s time for your next car. 5 stars all the way! Christian is the man! ⭐⭐⭐⭐⭐

Read at DealerRater

This dealership will sell you a lemon and watch your car slowly die everytime you take it in for service, then tell you there's nothing they can do about it.

Liliana at Mercedes Riverside is AMAZING, THE BEST. Ask for her and she’ll take care of you with great care and the best deal!

If I could give more than 5 stars, I absolutely would! I had an exceptional experience purchasing my first Benz here. From start to finish, I truly felt cared for, heard, and valued as a customer. Ash was amazing to work with. She helped me secure a great price on the car, but what stood out even more was how communicative, responsive, and patient she was throughout the entire process. She went above and beyond for us and even delivered the car, despite it being quite a long trip. I genuinely can’t thank her enough for making what could have ... Read More

Full review text opened.

Google - Sep 27, 2026

If I could give more than 5 stars, I absolutely would! I had an exceptional experience purchasing my first Benz here. From start to finish, I truly felt cared for, heard, and valued as a customer. Ash was amazing to work with. She helped me secure a great price on the car, but what stood out even more was how communicative, responsive, and patient she was throughout the entire process. She went above and beyond for us and even delivered the car, despite it being quite a long trip. I genuinely can’t thank her enough for making what could have been a stressful experience feel enjoyable, smooth, and straightforward. Her patience and dedication really made all the difference. I would recommend Ash a thousand times over! Thank you again, Ash, for everything! ❤️

Unfortunately, my experience with this Mercedes-Benz dealership was extremely disappointing. I ordered several parts and was originally told they would arrive within one month. However, I ended up waiting for more than two months with no clear updates. Every time I contacted the dealership, I was told the parts would arrive “today or tomorrow,” but those promises were never kept. During my most recent call, the employee I spoke with was very rude and unprofessional. I expected much better customer service from a Mercedes-Benz dealership, especially when it comes to communication, respecting customers, and honoring promised timelines. Unfortunately, this experience ... Read More

Full review text opened.

Google - Aug 30, 2026

Unfortunately, my experience with this Mercedes-Benz dealership was extremely disappointing. I ordered several parts and was originally told they would arrive within one month. However, I ended up waiting for more than two months with no clear updates. Every time I contacted the dealership, I was told the parts would arrive “today or tomorrow,” but those promises were never kept. During my most recent call, the employee I spoke with was very rude and unprofessional. I expected much better customer service from a Mercedes-Benz dealership, especially when it comes to communication, respecting customers, and honoring promised timelines. Unfortunately, this experience did not meet those expectations, and I would not recommend ordering parts from this dealership.👎🏻

After never receiving a call from the manager as he stated on his reply to my previous review. Which Mercedes took down because it’s no where to be found. I’ll leave it here. The customer Service dept with Mark Interlicchia in charge has 0 care for their clients. I’ll never come back to another Mercedes Dealership anymore . You’re one of the most top high end luxury brands out there. Treat your clients with some sort of care. Go take a course on leadership and management because you need it.